Century 21 Real Estate LLC, franchisor of the world’s largest residential real estate sales organization, has announced that CENTURY 21 Bob McElroy Realty is a recipient of the CENTURY 21 Quality Service Office award for its commitment to providing quality customer service to its clients.
For more than 36 years, the real estate professionals of CENTURY 21 Bob McElroy Realty have provided homebuyers and sellers in Morrow County with services that have helped them to make informed real estate decisions.
“Receiving this award is a great honor and a testament to the focus and attention we commit to our clients in ensuring that they understand each and every step of the home buying and selling process,” stated Bob McElroy, broker/owner of CENTURY 21 Bob McElroy Realty. “This award is the collective result of the efforts of each and every member of our staff.”
Based on customer feedback received from the CENTURY 21 System’s Quality Service Survey (QSS), the award recognizes those CENTURY 21 System offices nationwide that earn a minimum customer satisfaction index of 85 percent or better on real estate transactions they closed from January 1 - October 31. The Internet-based survey is e-mailed to our clients immediately after the purchase or sale of a home through a CENTURY 21 System office.
“A commitment to quality customer service is crucial in today’s competitive real estate market,” said Rick Davidson, president and CEO, Century 21 Real Estate LLC.
Bob and Darlene McElroy, Broker/Owners went on to acknowledge Realtors, Connie Watson and Carol Lessick for their outstanding achievement awards which they also received during the annual Century 21 Awards banquet held March 29, 2014 at the Columbus Hilton at Easton.
Carol Lessick, Realtor/Sales Associate earned the Century 21 System’s “CENTURIAN Producer Award” as well as the “QUALITY SERVICE PINNACLE Award” following her outstanding 2013 sales success. This was Carol’s 2nd year running to achieve the Quality Service Award. Carol also received the President’s Award for achieving both the CENTURION and the Quality Service Pinnacle Awards in the same year.
McElroy said that achieving both the CENTURIAN” Producer Award and the Quality Service Pinnacle Award is a great milestone in an Agents professional career. Carol has been servicing client’s needs since 1982. “Carol is an extremely hard worker and the hours she commits to Real Estate are serving her clients is endless”, Bob and Darlene McElroy said. “Helping to make my clients more comfortable with their real estate transaction as they make what may be their most significant purchase in their lives is my goal.” Commented Lessick.
Connie Watson also received top honors in achieving winner of the “MASTERS DIAMOND AWARD” for 2014 Sales Production. “Connie has been offering solid dedication to her clients and their needs since 2000,” McElroy commented, “She strives for the highest quality customer service each day in her real estate career.”
Century 21 Bob McElroy Realty is a full service brokerage specializing in Residential, Land, Farms, Auctions and Commercial and Property Management. The office is located at 169 W. High St. Mt Gilead. Century 21 Bob McElroy Realty is an independently owned and operated franchise affiliate of Century 21 Real Estate LLC, the franchisor of the world’s largest residential real estate franchise sales organization, comprised of approximately 7100 independently owned and operated franchise
Broker Offices in 74 countries and territories worldwide with more than 103,000 independent sales professionals
Bob and Darlene McElroy have both been licensed since 1978 and opened Bob McElroy Realty in 1990. Collectively the office has over 277 years of experience that guarantees your satisfaction whether buying or selling.
“We are extremely proud of our agents and the exemplary service and tireless dedication they give to their profession and commitment to their community”, concluded McElroy. The Century 21 Bob McElroy staff includes, Carol Lessick, Connie Watson, LeAnne Gompf, Richard Ritchey, Newt Levering, Dave Decker (Auctioneer), Sue Hines, RJ Wise, Bob and Darlene McElroy, and office manager Kari Carder.